Fighting for improved administrative justice in Scotland
Accountability Scotland was set up to improve the administrative justice system in Scotland. This is the overall system by which decisions of an administrative or executive nature are made in relation to particular persons, including: procedures for making such decisions; law under which such decisions are made; and systems for resolving disputes and airing grievances in relation to such decisions*.
The next meeting of Accountability Scotland will be on Friday February 10th 2017, 2-4 pm. It will be held as usual in the Woodside Hall, Glenfarg St, Glasgow.
We thank all of you who helped us choose the most suitable date.
The further items on the Agenda will be advised shortly.
Non-committee members are welcome.
Recent meetings of the SPSO “customer sounding board”.
The SPSO News of 27 July 2016 published the following note on the meeting of 30 June 2016:
“Our customer sounding board is made up of representatives of the following organisations – Age Scotland, Alliance Scotland, Citizens Advice Scotland, Patient Opinion, Positive Prison, the Scottish Independent Advocacy Alliance, and Tenant Participation Advisory Service Scotland. The agenda for the meeting held at the end of June included an update on our new learning and improvement unit project, provisional findings from our customer satisfaction survey and proposals for a new customer forum. There was also discussion of our new role as the independent reviewer of Scottish Welfare Fund decisions and our forthcoming role in social work complaints (details in the CSA update below). You can read more about our sounding boards at www.spso.org.uk/sounding-boards.”